Privacy policy

At My Squiggle, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website, www.mysquiggle.com.au.

PERSONAL INFORMATION WE COLLECT

When you browse our website, we automatically collect information about your device, such as your web browser, IP address, time zone, and some of the cookies on your device. We also gather information about the web pages and products you view, as well as how you interact with the website. We refer to this as "Device Information."

We use different technologies to collect Device Information, such as cookies, log files, and web beacons. We also collect certain information when you make a purchase or attempt to do so, such as your name, billing and shipping address, payment details, email address, and phone number. We refer to this as "Order Information."

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information we collect to fulfil your orders, process your payment information, arrange for shipping, and send you invoices and order confirmations. We may also use this information to communicate with you and screen orders for potential fraud.

We use the Device Information to help us understand how our customers use our website and to identify potential risks and frauds.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it, as described above. For instance, we use Shopify to power our online store, and Google Analytics to understand how our customers interact with our website. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to protect our rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

DO NOT TRACK

Please note that we do not change our website's data collection and use practices when we receive a "Do Not Track" signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access, correct, or delete your personal information. Please contact us if you would like to exercise this right. We process your information to fulfill contracts we might have with you or to pursue our legitimate business interests listed above. Please note that your information may be transferred outside of Europe.

DATA RETENTION

We keep your Order Information on record unless you ask us to delete it.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices, operational, legal, or regulatory reasons.

CONTACT US

If you have any questions or concerns about our privacy practices or would like to make a complaint, please contact us at hello@mysquiggle.com.au.